Please refer to the following items before booking.
If you wish to cancel your reservation, please log in to your My Page and complete the cancellation process from the “Upcoming Reservations” section by 8:00 p.m. on the day before your scheduled visit.
If you cancel after the above deadline or are unable to visit us on the day of your reservation, a cancellation fee will apply. The fee must be paid by bank transfer.
Once your reservation has been confirmed, a cancellation fee will be charged if you cancel after 8:00 p.m. on the day before your reserved date.
(Tea time: ¥4,000 per person)(Dinner time: ¥7,300 per person)
Please confirm the detailed information of cancellation fee before you reserve a seat.
If you cancel after the above deadline or are unable to visit us on the day of your reservation, a cancellation fee will apply. The fee must be paid by bank transfer.
Once your reservation has been confirmed, a cancellation fee will be charged if you cancel after 8:00 p.m. on the day before your reserved date.
(Tea time: ¥4,000 per person)(Dinner time: ¥7,300 per person)
Please confirm the detailed information of cancellation fee before you reserve a seat.
Guidance ( https://www.butlers-cafe.jp/swallowtail/guidance_en )
“FAQ”→“ Cancellation policy for your reservation”→“ I would like to know more about cancellations.”
“FAQ”→“ Cancellation policy for your reservation”→“ I would like to know more about cancellations.”
You cannot book multiple tables in the same time slot.
Different representative is needed each table.
Make sure to book as many tables as your party needed.
Different representative is needed each table.
Make sure to book as many tables as your party needed.
Please make sure your reservations have more than 10 minutes interval when you make multiple reservation in a day.
Either of duplicate reservation will be canceled.
Either of duplicate reservation will be canceled.
(Ex): Depart at 11:50 → Next enter will be at 12:00 or later
However, bear in mind that repeated duplicated reservation will be a cause of banned.
However, bear in mind that repeated duplicated reservation will be a cause of banned.
We prohibit the transfer nor resale of reservation to third party, please note that we refuse any and all current or future visit.
Children aged 4 and under are not permitted to enter.
Children need to order a meal set as same as adults.
Children need to order a meal set as same as adults.
Please adjust your e-mail settings so that you can receive messages from our web site for admission.
If you use an e-mail filter, please white list the address and/or domain below so that you can receive our messages.
no-reply@reserve.butlers-cafe.jp
If you use an e-mail filter, please white list the address and/or domain below so that you can receive our messages.
no-reply@reserve.butlers-cafe.jp
On days when the Exclusive Menu “Antoinette” is offered, no other dining menus are available during the afternoon tea time slot.
Kindly select either Antoinette or the Souvenir Set.
During dinner service as well, we exclusively offer the dinner course “Catherine”.
Afternoon tea sets and souvenir sets are not available during this time.
Please find the details of the menu below.
[ This Month’s Menu ] (https://www.butlers-cafe.jp/swallowtail/menu/tmonth)
Kindly select either Antoinette or the Souvenir Set.
During dinner service as well, we exclusively offer the dinner course “Catherine”.
Afternoon tea sets and souvenir sets are not available during this time.
Please find the details of the menu below.
[ This Month’s Menu ] (https://www.butlers-cafe.jp/swallowtail/menu/tmonth)
Check-in at the venue will begin 10 minutes prior to your reserved time.
We regret that we are unable to accommodate check-in before this time.
In addition, we kindly request that guests refrain from gathering or lingering in groups in the vicinity of the venue.
We regret that we are unable to accommodate check-in before this time.
In addition, we kindly request that guests refrain from gathering or lingering in groups in the vicinity of the venue.
For allergy-related requests, please be sure to contact us via the form below by 6:00 PM at least 7 days prior to your visit.
[ Inquiry Form (Regarding Allergies) ]
[ Inquiry Form (Regarding Allergies) ]